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Polish Health System (PSZ)®

Polish Health System® based on public value is an original model of a digital healthcare system focused on patient needs and achieving outcomes that matter for extending healthy life expectancy.

What is the Polish Health System®?

Polish Health System (PSZ)® based on public value is an original model of a digital healthcare system focused on patient needs and achieving outcomes that matter for extending healthy life expectancy.

This system operates on the basis of health insurance, central and regional management structures, and a network of medical facilities.

Diagnosis: The Need for a Paradigm Shift

The current system is oriented toward the volume of procedures (fee-for-service), which generates costs without guaranteeing health outcomes. The proposed model shifts the centre of gravity to Public Value – the ratio of care quality and population health outcomes to the cost of achieving them.

🎯 Overarching Goal

Maximising Public Value by focusing on population health and prevention.

🤝 Integration

Integrated care built around real patient needs, not facility structures.

💳 Payment for value

Financing treatment outcomes (Value-Based Healthcare), not the volume of services.

Key system challenges

  • Population ageing and multimorbidity.
  • Rising costs of modern therapies and technologies.
  • Shortages of medical staff (physicians, nurses).
  • Data fragmentation and lack of full interoperability.

Detailed information about the Polish Health System®

Polish Health System (PSZ)®
A value-based revolution

The Polish Health System is aligned with the Ministry of Health's Inverted Pyramid of Services project and proposes a new model of care focused on patient needs and achieving public value and health indicators through the application of state-of-the-art IT solutions.

According to the model of prof. Mieczysław Pasowicz, solving the problem of waiting lists in Poland does not lie in redirecting patients to the private sector, but in the complete restructuring of the public system. The key is inverting the healthcare pyramid – currently concentrated on expensive hospitals – in favour of strong, integrated, digitally supported ambulatory care.

Below you will find the main principles of this model and the proposed concrete solutions.

🏥 Core principles of the "Polish Health System"®

🎯

Overarching goal

Ensuring queue-free access to specialists and diagnostics.

💰

Financing

Based on value and treatment outcomes (VBHC), not the number of procedures. Designed to generate savings.

🏛️

Structure

Three integrated pillars: 1) ambulatory care, 2) emergency medicine, 3) planned hospital care.

🤖

Role of AI and digitalisation

Support for data integration, diagnostics, patient pathway management, and the prevention system.

🏗️ Architecture: Three ZOZ Pillars

The reform is based on Integrated Health Organizations (ZOZ) – three organisational pillars licensed and monitored by the National Longevity Institute.

ZOA Cluster

Integrated Ambulatory Care: POZ, AOS, same-day diagnostics, telemedicine, and rehabilitation. Guiding the patient within their own environment.

Payment: Capitation + bonus for reducing hospitalisations and clinical outcomes.

ZSMR Cluster

Integrated Specialised Emergency Medicine: emergency departments, ambulance services, 24-hour diagnostics, procedural wards. Highest quality in acute conditions.

Payment: Readiness budget + bonus for outcomes and adherence to time protocols.

SLP Network

Planned Treatment Hospitals: Public and private hospitals at various referral levels cooperating within a network.

Payment: Competitive tenders for service packages with bonuses for quality and short waiting times.

🛡️ Heart of the System: The Role of NID

National Longevity Institute (NID) is a command centre reporting to the Minister of Health, operating a digital platform that integrates data from NFZ, ZUS, and GUS in real time.

  • Licensing and oversight of ZOZ clusters and networks.
  • Automatic measurement of value indicators (KPI) and verification of bonus payments.
  • BioMedTech innovation hub supporting start-ups and deploying ethical AI.
  • Proactive population health management and gamification programmes for citizens.

⚖️ Council of Guardians of Public Value and Health

An independent Council composed of medical authorities, ethicists, and patient representatives, aimed at protecting the reform from the political cycle.

  • Guardian mission over adherence to the system's values.
  • Approval of key indicators and payment models.
  • Veto power over decisions inconsistent with the public interest.

"The first Polish Health System free from politics."

🌐 Digitalisation of POZ in Poland

The digitalisation of Primary Care (POZ) is the process of implementing solutions such as e-prescriptions, e-referrals, teleconsultations, and digital platforms (e.g. mojeIKP), streamlining contact with patients and the flow of medical documentation (EDM). These initiatives, supported by KPO funds (e.g. the e-GABINET+ programme), aim to modernise facilities and integrate systems.

E-services for patients

IKP provides access to treatment history and test results. Teleconsultations enable rapid remote contact, increasing care accessibility.

New solutions: e-Konsylia

Remote consultations between POZ physicians and specialists (cardiology, oncology) and integration of school medicine documentation into the system.

Role of AI in the "Polish Health System" (PSZ)® model

In the PSZ® model, artificial intelligence (AI) is not merely a separate tool, but the fundamental core of the system, enabling its main assumptions: queue-free access, preventive medicine, and integrated care.

Area of application Key AI tasks Goal and effect
Prevention and population health Analysis of data from EDM, mobile devices, genetic tests; identification of risks and patterns. Transition from treatment to prediction and prevention (precision medicine).
Patient pathway management Intelligent e-registration; virtual triage; dynamic queue management within the cluster. Queue-free access through optimal routing of the patient to the right specialist.
Clinical decision support Acting as a "second physician": analysis of images (X-ray, CT), laboratory data; suggesting diagnoses. Improved quality and safety of diagnosis, shorter time to treatment initiation.
Data integration and analysis Creation of a single, interoperable data platform connecting POZ, AOS, and hospital care. Elimination of duplicate tests, a complete picture of patient history, a foundation for advanced analytics.

⚙️ How AI delivers systemic goals

AI is an enabler of key PSZ® solutions:

  • For Integrated Health Organizations (clusters): AI is the "brain" of the cluster. It analyses demand, optimises resources, and ensures smooth patient flow.
  • For value-based financing (VBHC): AI provides hard data on treatment outcomes and pathway costs, enabling genuine quality-based settlement.
  • For the National Longevity Institute: The Institute uses AI to analyse population data, evaluate programme effectiveness, and certify clusters.

🚀 New: Health Navigator AI

An intelligent assistant for patients and staff that navigates the system, optimises diagnostic pathways, and supports longevity prevention (LHS AI). It is a "compass" in the complex world of healthcare.

💎 Health4You Ecosystem Synergies

Longevity Health System LHS clinics become a natural referral partner for hospitals after restructuring programmes.
Amigoo Application A tool for telemonitoring after hospital discharge, significantly reducing the number of readmissions.
Start-up Integration Hospitals in the PSZ® model become a testing ground for innovative AI and BioMedTech solutions.

Intelligent support for coordinated care:

The Amigoo system and the shine.ai platform are key tools for realising this vision, offering a virtual AI clinic and e-commerce services supporting population health.

Programme Article

Plan for systemic transformation: Polish Health System (PSZ)® and its implementation pathway

Editor: Krystian Lurka | Date: 21.01.2026 | Source: Mieczysław Pasowicz
#Mieczysław Pasowicz #Polish Health System #Public Value Healthcare #deinstitutionalisation

How can Poland implement a healthcare system based on public value? We describe a new model integrating VBHC, digitalisation, and organisational reform – the conceptual foundations of the Polish Health System (PSZ)®, a public-value-based model that combines the reorganisation of care with digitalisation – and outline a phased implementation strategy based on pilots, stakeholder engagement, and digital inclusion.

Introduction – the urgent need for reform of Polish healthcare

Poland's healthcare system, despite significant progress since the 1990s and in recent years, still faces structural challenges: long waiting times for diagnostics and specialist consultations, regional inequalities, shortages of medical staff – particularly in less populated areas – and a persistent focus on billing the volume of services rather than population health value.

Despite rising public spending – which reached 6.5% of GDP in 2024 – Poland remains below the EU average of 9.9%, and outcomes in areas such as avoidable mortality and patient satisfaction remain areas for improvement.

These challenges are compounded by a rigid, hospital-centric model of care delivery. Poland, like many Central and Eastern European countries, faces the need to align with a key global trend: the shift from hospital-dominated systems toward integrated, coordinated, patient-centred care in settings closer to home, driven by demography, technology, and the imperative of financial sustainability.

In response to these challenges, the Health4You.eu "Health for You" platform team under my leadership developed the conceptual model of the Polish Health System (PSZ)®/Public Value Healthcare System (PVHS)® – a comprehensive vision of transformation whose aim is to move Poland from a system focused on the volume of services to an integrated ecosystem based on health value. This article, published with the author's consent, presents for the first time publicly the general architecture of this model, places it in a broader European context, and proposes a realistic implementation pathway.

Part one – the European imperative: deinstitutionalisation as a strategic vector

Deinstitutionalisation of healthcare represents a fundamental reorientation: the shift from reactive, episodic treatment in hospitals to proactive, continuous, and coordinated care closer to home. It is characterised by:

  • Shifting the centre of gravity from hospitals to ambulatory, community, and home care.
  • Strengthening the role of Primary Care (POZ) as a pillar and care coordinator.
  • Integration of health and social services.
  • Use of digital technologies to support coordination and efficiency.
  • Activation of patients and carers in the therapeutic process.

This trend is most advanced in the Nordic countries and the United Kingdom, but it is a strategic priority across the European Union.

Denmark, for example, reduced the number of hospital beds by more than 50% over two decades while simultaneously investing in strong municipal health centres. The long-term plan of the British National Health Service emphasises Integrated Care Systems and virtual care. The Catalonia region in Spain was a pioneer of integrated health and social organisations.

For Poland, engagement with this trend is essential to building a resilient, future-ready system. The PSZ model proposes concrete frameworks for such a transformation, adapted to the Polish context.

Part two – conceptual foundations of the PSZ model: key components

The PSZ model is built on four interdependent pillars, each designed to address systemic weaknesses and promote a deinstitutionalised, value-based ecosystem.

  1. 1. Value-based financing. The model proposes an evolutionary transition from payment for individual procedures to financing focused on achieving measurable health outcomes and patient experience. The vision assumes the creation of integrated medical products and care packages linked to clinical results, patient satisfaction, and cost-effectiveness.
  2. 2. Organisational integration – Integrated Health Organization (ZOZ). The operational heart of the model is the ZOZ concept – a cluster integrating care at three levels:
    • Ambulatory and coordinated care: Strengthened POZ serving as the main coordinator, integrated with diagnostics and specialist clinics within integrated one-day diagnostics (ZOD1D), aimed at preventing hospitalisations.
    • Acute and emergency care: An integrated structure at the regional level, ensuring effective routing of patients to appropriate treatment settings in emergency conditions, reducing overload of hospital emergency departments.
    • Planned hospital treatment: Reserved for complex, scheduled procedures, with a smooth transition of the patient back to ambulatory care.
  3. 3. Digital inclusion and the NID platform. Transformation requires advanced connectivity and intelligent steering. The model assumes the establishment of the National Longevity Institute (NID), playing the role of a value regulator, innovation hub, and operator of an intelligent digital platform. Its tasks would include, among others, supporting care coordination through AI algorithms, analysis of population data, verification of achieved outcomes, and accreditation of entities in the system.
  4. 4. Independent strategic governance. To ensure the durability of the reform and protect it from short-term political cycles, the PSZ model proposes the establishment of an independent, apolitical expert body – the Council of Guardians of Public Value and Health. Its role would be to protect the system's long-term mission, oversee the implementation of innovations (including the ethical use of AI), and ensure that clinical decisions remain in the hands of medical staff.

Part three – implementation proposal: a phased, pilot-based approach

The PSZ model is designed for gradual, evidence-based implementation, minimising systemic risk:

Phase one – pilots and proof of concept (2026)

Selection of one or two regions (e.g. Małopolska Voivodeship) for pilot implementation of key elements of the model. Key activities would include staff training, deployment of basic digital tools, testing of ZOD1D, and measurement of effects (including patient satisfaction, reduction of unnecessary hospitalisations, time to diagnosis).

Phase two – multi-regional scaling (2027–2028)

Extension of pilots to additional regions, launch of advanced functionalities of the NID digital platform, adjustment and standardisation of payment models based on data from the first phase, development of integrated care infrastructure.

Phase three – national rollout and system transformation (2029–2030)

Completion of the national scaling process, full deployment of the advanced NID platform and value-based financing models, establishment of a national network of accredited ZOZ entities.

Phase four – European cooperation and knowledge export (2030–)

Sharing experience, best practices, and technological solutions with EU partners, particularly with Central and Eastern European countries facing similar challenges.

Part four – alignment with European health priorities

The PSZ model directly supports key EU strategic initiatives:

  • European Health Data Space (EHDS): The NID platform would serve as a national node for secure data exchange and analysis, essential for coordinating decentralised care.
  • Artificial Intelligence Act: Provides a framework for the ethical and safe use of AI algorithms in healthcare, which is the foundation of the NID platform's operation.
  • Europe's Beating Cancer Plan: Integrated, coordinated oncology pathways in the ZOZ model enable earlier detection and better continuity of care.
  • European Green Deal: Reduction of the need for patient travel, optimisation of energy and resource use in hospitals through shifting care closer to home.

Part five – challenges, risks, and mitigation strategies

Challenges Primary risk Proposed mitigation strategy
Institutional and cultural resistance Reversal of the reform, opposition from hospital communities Early, broad engagement of all stakeholders, transparent modelling of benefits, retraining programmes
Digital and infrastructure gaps Digital exclusion, unequal access Gradual IT rollout, hybrid service models (digital and in-person), infrastructure investment
Workforce shortages Lack of staff for new roles (coordinators, POZ) New career paths and incentives, expanded nursing competencies, targeted training programmes
Funding constraints Insufficient capital for initial investments Blended financing (EU funds, PPP partnerships, reallocation of savings from reducing unnecessary hospitalisations)
AI and data-related risks Loss of trust, algorithmic errors, data breaches Strong ethical and legal frameworks, oversight by the Council of Guardians, "human in the loop", highest cybersecurity standards.

Part six – vision and conclusions: a historic opportunity for Poland

The ultimate change is a change of mindset: the challenges of the health system will become optimisation problems, solved by interdisciplinary teams, with progress visible on a public dashboard.

The National Longevity Institute (NID) is more than a platform – it is a national mission and brand, fulfilling a dual function:

  • Health system disruptor: the engine of PSZ transformation, implementing deinstitutionalisation and value-based care.
  • Export product and ecosystem: the foundation of a new, high-margin branch of the economy based on exporting knowledge and technology from the longevity and BioMedTech sectors.

Conclusions: not a reform, but a historic opportunity

The PSZ model is a project to build a new branch of the Polish economy. It enables Poland to:

  • Escape the middle-income trap by entering the early stage of the trillion-dollar longevity market.
  • Stop brain drain by offering specialists work in the most advanced health ecosystem, and patients – the removal of systemic absurdities.
  • Change the narrative from "NFZ on the brink of bankruptcy" to "Poland – exporter of breakthrough systemic solutions".
  • Fix its own health system while building a global innovation hub in the BioMedTech and Longevity sectors.

PSZ transforms the challenge of health system reform into a historic economic and innovation opportunity, inviting international dialogue on the future of healthcare. This evidence-based, long-term discussion is urgently needed in Poland.

Article by prof. dr hab. n. med. Mieczysław Pasowicz, MD, PhD, FACC, FESC, from the Institute of Innovative Medicine.

Acknowledgements – the author thanks the Health4You.eu team, the Institute of Innovative Medicine, and substantive partners for their contribution to the development of the concept.

Conflict of interest statement – prof. dr hab. n. med. Mieczysław Pasowicz is the creator of the conceptual PSZ model and founder of the Institute of Innovative Medicine. All rights to implementation details, algorithms, and operational models constitute trade secrets of the Institute and are legally protected. No other conflicts of interest were declared.

References (selected):
  • OECD (2023). Health at a Glance: Europe 2022. Paris: OECD Publishing.
  • Porter, M.E., Lee, T.H. (2013). The Strategy That Will Fix Health Care. Harvard Business Review.
  • European Commission. (2022). European Health Data Space (COM/2022/197).
  • WHO. (2021). Integrated People-Centred Health Services. Geneva.
  • NFZ. (2023). Report on waiting times for healthcare services. Warsaw.
  • Kodner, D.L., Spreeuwenberg, C. (2002). Integrated care: meaning, logic, applications, and implications. International Journal of Integrated Care.
  • NHS England. (2022). NHS Long Term Plan.
  • European Parliament and Council. (2024). Regulation on artificial intelligence (AI Act).

This article publicly presents the conceptual foundations of the reform model. Implementation details, algorithms, process models, and technological solutions constitute the intellectual property of the Institute of Innovative Medicine and are protected as trade secrets.

Vision summary

Prof. Pasowicz's vision is integration, not separation.

Instead of redirecting the patient to a separate private system, he proposes incorporating all resources (including private providers fulfilling NFZ contracts) into coherent, public care clusters, managed with modern technologies. In this model, the patient is to be guided through the system, not left to fend for themselves.

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IMPORTANT LEGAL INFORMATION:

All proprietary copyrights to this White Paper are reserved. Any reproduction, distribution, or public use of the whole or any part requires the written consent of the Author. The Author reserves their personal moral rights, in particular the right to authorship and integrity of the content.

The Author grants no licence (neither non-exclusive nor any other) for use of the work to any other entities or publishers. At the same time, the Author grants the Minister of Health a free, non-exclusive licence to use the work solely for internal analytical work and consultations, without the right to publish the results without separate written consent from the Author.

The PSZ® model, its architecture, nomenclature (NID, ZOZ, ZOA, ZSMR, SLP), and proprietary methodology are the legally protected intellectual property of dr hab. n. med. Mieczysław Pasowicz.