Average wait for an appointment: 14 days. Patients cancelled visits due to lack of availability.
Paper-based processes, no system integration, limited data analysis capability.
Inefficient resource management, duplicate tests, excessive administrative costs.
No telemedicine meant an in-person visit was required for every consultation.
"We knew we had to change. Patients expect modern, accessible medical care, and we were still operating according to a model from the last century."
Health4You designed and implemented a comprehensive digital transformation system covering telemedicine, remote patient monitoring and value-based healthcare.
Deployment of a telemedicine platform enabling video consultations, chat with a physician, e-prescriptions and e-referrals.
Remote Patient Monitoring (RPM) system for chronic conditions – diabetes, hypertension, heart disease.
Implementation of a VBHC system with measurable outcomes, cost optimisation and improved quality of care.
Comprehensive training programme for medical staff and support in organisational change management.
| Metric | Before implementation | After implementation | Change |
|---|---|---|---|
| Average wait for appointment | 14 days | 2 days | -857% |
| Monthly visits | 1,200 | 3,600 | +200% |
| Administrative costs | 85,000 PLN/month | 55,000 PLN/month | -35% |
| NPS (Net Promoter Score) | 52 | 92 | +77% |
| Chronic therapy adherence | 58% | 73% | +26% |
"Cooperation with Health4You was a breakthrough for our organisation. They not only implemented modern technology solutions, but above all guided us through a cultural transformation process. Today we are a regional leader in telemedicine, and our financial and clinical results exceeded our boldest expectations."
"ROI of 240% in the first year is a result we did not expect to achieve even within a 3-year horizon. Health4You not only delivered technology, but helped us build an entirely new business model."
Book a free consultation and see how we can help your organisation achieve similar results.
